Managed Service Provider

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Seamless IT Management with Centralized Remote Monitoring

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Let us handle your IT infrastructure while you can focus on business.

Improve your IT management experience, gain comprehensive insights into your devices, and maintain a robust, stable, and secure IT infrastructure with proactive measures.

What does an MSP’s Do?

Small business owners often ask us what a Managed Service Provider is? We help you stay productive and focused on your core business by ensuring your systems are running smoothly, secure, up-to date, and addressing any technical issues that may arise. To elaborate, our managed service providers assume responsibility for one or more of your business’s IT services such as email, cybersecurity, networking, data storage, cloud integration, backup and restore, patching, and more.

Our professional MSPs are in charge for remotely monitoring, updating, and managing your IT services to ensure peak performance of your system. MSPs can help you acquire software and hardware, then keep track of and ensures your IT services are managed effortlessly.

What’s covered a part of the MSP

  • System Upgrade

    Seamless System Upgrades ensure your IT infrastructure is always up-to-date with our comprehensive system upgrade services. Design Shore's team of experts handles everything from planning to execution, ensuring minimal disruption to your operations. Stay ahead with the latest technology advancements and performance enhancements, making your systems faster, more efficient, and secure.

  • Patching Operating Systems

    Proactive OS Patching keep your systems secure and running smoothly with proactive operating system patching services. We manage the entire patching process, from identifying critical updates to deploying them across your network. Our approach minimizes vulnerabilities and ensures your IT environment is protected against the latest threats, providing peace of mind and optimal performance.

  • Anti-Virus (Optional)

    Robust Anti-Virus Protection protect your IT infrastructure from malware and other security threats with anti-virus services. Our state-of-the-art solutions offer real-time protection, regular scans, and automatic updates to keep your systems safe. Customize your level of protection based on your needs, ensuring a secure and resilient IT environment.

  • All Technical Support

    Comprehensive Technical Support experience round-the-clock technical support with Design Shore’s dedicated team of IT professionals. Whether you need troubleshooting, system optimization, or user assistance, our experts are always available to help. We provide fast, reliable, and efficient support, ensuring minimal downtime and maximum productivity for your business.

  • Monitoring (Monitor CPU Utilization, System Performance, etc.)

    Advanced Monitoring Services stay ahead with Design Shore’s advanced monitoring services. We continuously track your CPU utilization, system performance, and other critical metrics to identify potential issues before they become problems. Our proactive approach ensures optimal system performance, enhanced efficiency, and reduced operational risks.

  • Asset Management

  • Device Monitoring

  • Endpoint Protection

  • Mobile Device Management

Complete Visibility of All Your IT Assets on One Dashboard

Discover and manage every single device, software, and hidden asset on your network with Design Shore's advanced asset management integration. Our asset management services provide you with a comprehensive view of your IT infrastructure, ensuring you have control and oversight of all your resources.

  • Asset Discovery and Inventory:

    Automatically scan and discover your IT assets, creating a single source of truth for your IT inventory. Our system ensures that you have accurate and up-to-date information on all your assets, enabling efficient management and optimization.

  • Patch Management:

    Increase the safety and integrity of your IT ecosystem through manual or automated patching, and custom patch policies. Design Shore’s patch management services ensure that your systems are always up-to-date with the latest security updates and improvements, minimizing vulnerabilities and enhancing overall security.

  • Remote Management & Maintenance:

    Manage your dispersed IT fleet remotely and efficiently. Design Shore’s remote management and maintenance services enable you to control and maintain your IT assets from any location, ensuring seamless operations and quick response times to any issues that may arise.

  • In-Depth Insights:

    Leverage the dashboard and reports to support data-driven decision-making. With Design Shore’s in-depth insights, you can analyse asset performance, identify trends, and make informed decisions to optimize your IT environment. Our comprehensive reporting tools provide you with the information you need to drive efficiency and productivity.

Remote Device Monitoring

Discover and manage every single device, software, and hidden asset on your network with Design Shore's advanced asset management integration. Our asset management services provide you with a comprehensive view of your IT infrastructure, ensuring you have control and oversight of all your resources.

  • Keep your IT systems up and running smoothly, ensuring business continuity

    At Design Shore, we’ve got your back with proactive monitoring for your Windows, macOS, and Linux devices. Our remote device monitoring service spots issues early in your IT setup and alerts you right away. This means you can dodge costly downtime and data loss, keeping everything running like clockwork.

  • Behind-the-Scenes Support

    We know you don’t want disruptions. That’s why we use built-in remote task management and scripting to handle maintenance and support quietly in the background, so your team can stay focused on what they do best.

  • Custom Monitoring Policies

    Every business is different, so we tailor our monitoring policies to fit your specific needs. Design Shore will help you decide what to keep an eye on and set up personalized alert thresholds and notification recipients.

  • Instant Alerts

    Stay ahead of the game with instant alerts from Design Shore. Whether it's through email, your web or desktop client, or even your phone, we’ll make sure you’re always in the loop.

Endpoint Protection

  • Keep your devices safe, wherever they are

    At Design Shore, we help you protect your devices against malware, malicious websites, and zero-day threats with our Endpoint Protection and Endpoint Detection and Response solutions. Want to take your security up a notch? Our Managed Detection and Response solution brings in our team of cybersecurity experts to handle threat remediation for you.

    Our next-gen cyber security doesn’t just look for known threats. We use machine learning and AI to detect, isolate, and fix advanced zero-day attacks.

  • Protect your devices from malware, ransomware, zero-day exploits, and more

    Working remotely or in a hybrid setup gives you freedom, but it also opens up more chances for cyberattacks. Using unprotected Wi-Fi, working in public, or leaving your device unattended, even for a moment, can be risky. These behaviors can make your remote devices—and your entire organization—vulnerable.

    We extend the same high level of security to your remote devices as if they were right in the office. Keep your devices and servers protected with advanced cyber defence, no matter where you are.

Secure and manage your mobile device ecosystem through Design Shore’s Mobile Device Management.

  • Understanding Mobile Device Management (MDM)

    As businesses continue to provide employees with mobile devices to enhance agility, responsiveness, and productivity, they face increased security risks, including hacking, loss, and theft.

    Mobile Device Management (MDM) offers a solution by allowing IT departments to manage and secure a growing fleet of mobile devices through a centralized console, available 24/7. MDM facilitates the seamless onboarding, deployment, management, and troubleshooting of mobile devices, making it an essential tool for companies with remote workforces.

  • DesignS hore Mobile Device Management

    Effectively manage and secure all endpoints to protect sensitive business data, no matter where work takes place.

    Design Shore provides a comprehensive, unified platform for managing mobile devices across your entire IT ecosystem. It offers easy remote configuration and management, enhanced security, app distribution and management, policy enforcement, and much more, ensuring your workforce remains productive and secure.

  • 360° Device Management with Design Shore

    Onboard, manage, and secure your mobile devices — from iOS to Android — using Design Shore MDM. Everything you need in one application:

    • Enroll new devices: Easily onboard, enroll, and provision your devices over-the-air, including all apps and security settings.
    • Inventory, reporting, and dashboards: Instantly access all your mobile phones’ data for comprehensive management.
  • Security and Compliance Made Simple

    Protect against mobile threats with robust security and compliance features:

    • Ensure compliance and consistency: Enforce policies and standards uniformly across all managed devices.
    • Device security: Remotely lock, wipe, and back up your devices to maintain compliance in case of theft or damage.
    • Granular control: Restrict users to specific features or apps to enhance security.
    • Tracking: Monitor device locations to ensure full compliance.
  • Effortless Deployment of Apps and Updates

    Ensure your employees are ready to start from day one with streamlined app and update deployment:

    • Secure distribution: Easily distribute, update, and remove mobile apps securely.
    • App configuration: Set up app-level settings and configurations according to company policies to improve security and efficiency.

Get in touch with us for amazing offers

Let us help you reach the end of your search for an MSP service provider that is reliable, trustworthy, and above all an organization you can truly depend on. Get in touch with us to learn how MSP professionals can help your company get the best security and support solutions.

Call 09 889 9206 to find out more about our flawless MSP.

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